.ouv-section-header{display:flex;align-items:center;gap:14px;margin-bottom:var(--spacing-6,24px)}.ouv-card-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;color:white;font-size:20px;flex-shrink:0}.ouv-cms-content{color:var(--text-secondary);font-size:var(--size-base);line-height:1.7}.ouv-cms-content h1,.ouv-cms-content h2,.ouv-cms-content h3,.ouv-cms-content h4{color:var(--text-primary);margin:1em 0 0.5em}.ouv-cms-content h1:first-child,.ouv-cms-content h2:first-child,.ouv-cms-content h3:first-child{margin-top:0}.ouv-cms-content ul,.ouv-cms-content ol{padding-left:1.5em;margin:0.5em 0}.ouv-cms-content li{margin-bottom:0.3em}.ouv-cms-content p{margin:0.5em 0}.ouv-cms-content strong{color:var(--text-primary)}@media (min-width:1441px){#comissao{max-width:100%;height:auto;margin-top:-300px;position:relative}}#ouvidoria-como-funciona{background-color:var(--color-background-650)}.ouv-section-header{display:flex;align-items:center;gap:14px;margin-bottom:var(--spacing-6,24px)}.ouv-card-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;color:white;font-size:20px;flex-shrink:0}.ouv-cms-content{color:var(--text-secondary);font-size:var(--size-base);line-height:1.7}.ouv-cms-content h1,.ouv-cms-content h2,.ouv-cms-content h3,.ouv-cms-content h4{color:var(--text-primary);margin:1em 0 0.5em}.ouv-cms-content h1:first-child,.ouv-cms-content h2:first-child,.ouv-cms-content h3:first-child{margin-top:0}.ouv-cms-content ul,.ouv-cms-content ol{padding-left:1.5em;margin:0.5em 0}.ouv-cms-content li{margin-bottom:0.3em}.ouv-cms-content p{margin:0.5em 0}.ouv-cms-content strong{color:var(--text-primary)}.ouv-section-header{display:flex;align-items:center;gap:14px;margin-bottom:var(--spacing-6,24px)}.ouv-card-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;color:white;font-size:20px;flex-shrink:0}i.fas.fa-cloud-arrow-up.size-xl.color-muted,i.fas.fa-exclamation-triangle{margin:auto}.ouv-label{display:block;font-size:var(--size-sm);font-weight:600;color:var(--text-secondary);margin-bottom:6px}.ouv-input{width:100%;padding:12px 16px;font-size:var(--size-base);color:var(--text-primary);background:white;border:1px solid var(--border-color);border-radius:var(--border-radius-elements,8px);outline:none;transition:border-color 0.2s,box-shadow 0.2s;font-family:inherit;box-sizing:border-box}.ouv-input:focus{border-color:var(--color-primary-500);box-shadow:0 0 0 3px hsla(241,55%,56%,0.15)}.ouv-input::placeholder{color:var(--color-neutral-400)}.ouv-consulta-resultado{padding:20px;background:var(--bg-secondary);border-radius:var(--border-radius-elements,8px);border:1px solid var(--border-color)}.ouv-consulta-status{display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:20px;font-size:var(--size-sm);font-weight:600;background:var(--badge-primary-bg);color:var(--badge-primary-text)}.ouv-timeline-item{display:flex;gap:12px;padding:12px 0;border-bottom:1px solid var(--border-color);font-size:var(--size-sm)}.ouv-timeline-item:last-child{border-bottom:none}.ouv-timeline-icon{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:12px;color:white}.ouv-timeline-content{flex:1}.ouv-timeline-date{font-size:var(--size-xs);color:var(--color-neutral-450)}#ouv-termos-section{background-color:var(--color-background-500)}.ouv-section-header{display:flex;align-items:center;gap:14px;margin-bottom:var(--spacing-6,24px)}.ouv-card-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;color:white;font-size:20px;flex-shrink:0}.ouv-cms-content{color:var(--text-secondary);font-size:var(--size-base);line-height:1.7}.ouv-cms-content h1,.ouv-cms-content h2,.ouv-cms-content h3,.ouv-cms-content h4{color:var(--text-primary);margin:1em 0 0.5em}.ouv-cms-content h1:first-child,.ouv-cms-content h2:first-child,.ouv-cms-content h3:first-child{margin-top:0}.ouv-cms-content ul,.ouv-cms-content ol{padding-left:1.5em;margin:0.5em 0}.ouv-cms-content li{margin-bottom:0.3em}.ouv-cms-content p{margin:0.5em 0}.ouv-cms-content strong{color:var(--text-primary)}.ouv-termos-texto{max-height:300px;overflow-y:auto;padding:20px;background-color:var(--color-background-550);border-radius:var(--border-radius-elements,8px);border:1px solid var(--border-color)}.ouv-checkbox-label{display:flex;align-items:center;gap:10px;cursor:pointer;font-size:var(--size-base);color:var(--text-primary);user-select:none}.ouv-checkbox-label input[type="checkbox"]{width:20px;height:20px;accent-color:var(--color-primary-500);cursor:pointer}.ouv-label{display:block;font-size:var(--size-sm);font-weight:600;color:var(--text-secondary);margin-bottom:6px}.ouv-input{width:100%;padding:12px 16px;font-size:var(--size-base);color:var(--text-primary);background:white;border:1px solid var(--border-color);border-radius:var(--border-radius-elements,8px);outline:none;transition:border-color 0.2s,box-shadow 0.2s;font-family:inherit;box-sizing:border-box}.ouv-input:focus{border-color:var(--color-primary-500);box-shadow:0 0 0 3px hsla(241,55%,56%,0.15)}.ouv-input::placeholder{color:var(--color-neutral-400)}.ouv-textarea{resize:vertical;min-height:160px}.ouv-helper{display:block;margin-top:4px;font-size:var(--size-xs);color:var(--color-neutral-450)}select.ouv-input{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;background-size:18px;padding-right:40px}.ouv-toggle-group{display:inline-flex;border:1px solid var(--border-color);border-radius:var(--border-radius-buttons,8px);overflow:hidden}.ouv-toggle-btn{padding:10px 20px;font-size:var(--size-sm);font-weight:500;color:var(--text-secondary);background:white;border:none;cursor:pointer;display:flex;align-items:center;gap:8px;transition:all 0.2s;font-family:inherit}.ouv-toggle-btn:not(:last-child){border-right:1px solid var(--border-color)}.ouv-toggle-btn.active{background:var(--color-primary-500);color:white}.ouv-toggle-btn:hover:not(.active){background:var(--bg-secondary)}.ouv-file-area{border:2px dashed var(--border-color);border-radius:var(--border-radius-elements,8px);padding:32px;text-align:center;cursor:pointer;transition:border-color 0.2s,background 0.2s;background:white}.ouv-file-area:hover{border-color:var(--color-primary-500);background:var(--bg-secondary)}.ouv-file-list{display:flex;flex-direction:column;gap:6px;margin-top:8px}.ouv-file-item{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;background:var(--bg-secondary);border-radius:6px;font-size:var(--size-sm)}.ouv-file-item-name{display:flex;align-items:center;gap:8px;color:var(--text-secondary)}.ouv-file-item-remove{background:none;border:none;color:var(--color-danger-500);cursor:pointer;padding:4px;font-size:14px}.ouv-sucesso-icon{font-size:64px;color:var(--color-success-500)}.ouv-protocolo-box{display:inline-flex;gap:32px;padding:24px 40px;background:var(--bg-secondary);border-radius:var(--border-radius-elements,12px);border:1px solid var(--border-color)}.ouv-protocolo-item{display:flex;flex-direction:column;align-items:center;gap:4px}.ouv-protocolo-label{font-size:var(--size-xs);font-weight:600;text-transform:uppercase;letter-spacing:0.05em;color:var(--text-secondary)}.ouv-protocolo-valor{font-size:var(--size-2xl);font-weight:700;color:var(--color-primary-500);font-family:var(--font-code,monospace)}.ouv-submit-area{display:flex;flex-direction:column;align-items:center;gap:20px}#ouv-form .run-captcha-container{display:flex;flex-direction:column;align-items:center;width:100%;padding:20px;background:var(--bg-secondary,#f9fafb);border:1px solid var(--border-color,#e5e7eb);border-radius:var(--border-radius-elements,8px);box-sizing:border-box}#ouv-form .run-captcha-label{justify-content:center;margin-bottom:12px}#ouv-form .run-captcha-container .form-group{width:100%;max-width:220px}#ouv-form .run-captcha-container .form-group input{width:100%;padding:12px 16px;font-size:var(--size-base,16px);color:var(--text-primary);background:white;border:1px solid var(--border-color);border-radius:var(--border-radius-elements,8px);outline:none;transition:border-color 0.2s,box-shadow 0.2s;font-family:inherit;box-sizing:border-box;text-align:center}#ouv-form .run-captcha-container .form-group input:focus{border-color:var(--color-primary-500);box-shadow:0 0 0 3px hsla(241,55%,56%,0.15)}#ouv-form .run-captcha-container .form-group input::placeholder{color:var(--color-neutral-400)}#ouv-form .run-captcha-feedback{text-align:center}@media (max-width:768px){.ouv-protocolo-box{flex-direction:column;gap:16px;padding:20px}.ouv-file-area{padding:20px}}.section-footer{background:var(--color-secondary);color:var(--color-secondary-200);padding:clamp(3rem, 6vw, 4.5rem) 0 clamp(1.75rem, 3vw, 2.5rem);font-family:var(--font-body)}.section-footer__grid{display:grid;grid-template-columns:1.6fr repeat(var(--rodape-cols,2),1fr) 1.3fr;gap:clamp(1.75rem, 3.5vw, 3rem);align-items:start}.section-footer__brand-link{display:inline-flex;align-items:center}.section-footer__brand-logo{height:52px;width:auto;display:block}.section-footer__tagline{margin:1.1rem 0 0;max-width:34ch;font-size:var(--size-base);line-height:1.6;color:var(--color-secondary-200)}.section-footer__title{font-size:var(--size-sm);font-weight:700;letter-spacing:0.12em;text-transform:uppercase;color:var(--color-primary-300);margin:0 0 1.1rem}.section-footer__list{list-style:none;margin:0;padding:0}.section-footer__list li{margin-bottom:0.55rem}.section-footer__link{color:var(--color-secondary-200);font-size:var(--size-base);text-decoration:none;transition:color var(--transition-fast)}.section-footer__link:hover,.section-footer__link:focus-visible{color:var(--color-background)}.section-footer__contact{font-style:normal}.section-footer__contact p{margin:0 0 0.55rem;font-size:var(--size-base);line-height:1.55;color:var(--color-secondary-200)}.section-footer__bottom{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:0.75rem 1.5rem;margin-top:clamp(2.5rem, 5vw, 3.5rem);padding-top:1.5rem;border-top:1px solid color-mix(in srgb,var(--color-secondary-50) 15%,transparent)}.section-footer__copy{margin:0;font-size:var(--size-sm);color:color-mix(in srgb,var(--color-secondary-200) 75%,var(--color-secondary))}.section-footer__legal{display:flex;flex-wrap:wrap;gap:1.25rem}.section-footer__legal-link{font-size:var(--size-sm);text-decoration:none;color:color-mix(in srgb,var(--color-secondary-200) 75%,var(--color-secondary));transition:color var(--transition-fast)}.section-footer__legal-link:hover,.section-footer__legal-link:focus-visible{color:var(--color-background)}@media (max-width:820px){.section-footer__grid{grid-template-columns:1fr 1fr;gap:2rem 1.5rem}.section-footer__brand{grid-column:1 / -1}}@media (max-width:520px){.section-footer__grid{grid-template-columns:1fr}.section-footer__bottom{justify-content:flex-start}}@media (max-width:768px){.section-footer__link,.section-footer__legal-link{display:inline-block;padding-top:0.6rem;padding-bottom:0.6rem}}.section-footer__assinatura a{display:inline-flex;align-items:center;gap:0.45rem;color:inherit;text-decoration:none}.section-footer__assinatura svg{height:9px;width:auto;fill:currentColor;opacity:0.9;transition:opacity var(--transition-fast)}.section-footer__assinatura a:hover svg,.section-footer__assinatura a:focus-visible svg{opacity:1}.section-footer__assinatura span{white-space:nowrap}.section-footer__menu{display:contents}